Canvas Course Content Related Support for Students

Summary

Student support for Canvas course related issues.

Body

Overview


This article provides information to students with who to contact for support when experiencing an issue related to a specific course in Canvas or Canvas course content.

 

Who to Contact for Support


Contact the specific course instructor when you have a Canvas course problem related to one of the following:

  • Assignment or quiz has exceeded the maximum number of attempts to complete.
  • Class or class content is:
    • not open yet,
    • already closed,
    • not published or otherwise available for public viewing.

For assistance with other Canvas support needs, students can contact the Technical Support Center at (913)469-7700, or email techsupport@jccc.edu. For Canvas tutorial overview contact the CoLab in OCB 100 or Chat with a Tech Tutor online.

 

 

Details

Details

Article ID: 899
Created
Fri 1/4/19 10:21 AM
Modified
Wed 6/5/24 1:35 PM