Support Request Portal

The Support Request Portal is a convenient way to request assistance and search technical self-service articles to help answer your questions.

You must be signed in to file an online support request or access technical self-service articles.

File An Online Support Request

Access Technical Self-Service Articles


Support Requests

Technical Self-Service Articles

Password Reset/Recovery

Need to reset or recover your password? Follow the instructions on the Username and Password Help page.


Email techsupport@jccc.edu if you can't find what you're looking for or if you have feedback to share.

Technical Support Center (TSC)

Location:  Regnier Center, Second Floor, Room 271
Hours:  Monday - Thursday, 8 a.m. - 7 p.m.
   Friday, 8 a.m. - 5 p.m.
   Saturday, 9 a.m. - 3 p.m.

You can access support from the TSC three ways: