Overview
This article provides instructions on how to recover sign in account information on third-party websites/applications. JCCC does not have access to any information stored on external servers, so technical support is unable to reset passwords or retrieve usernames for students if the account is not a MyJCCC account.
Instructions
- Many websites will have a recover username and/or recover password option available, often located on the sign in page.
- Selecting these and following the on-screen prompts will allow you to recover your information.
Still Need Help?
- If you are still having issues, contact the support team of the third-party website/application.
If this article did not answer your question or resolve your issue, please contact the Technical Support Center (TSC) at 913-469-7700 or create a ticket by clicking this link.