Browser - Clear Browser Cache

Overview


This article describes how to clear the browser cache in different web browsers.

 

Instructions


In Chrome

  1. Open Google Chrome.
  2. Select the three vertical dots in the upper right corner, next to the address bar.
  3. Select More Tools.
  4. Select Clear Browsing Data from menu that appears.
  5. A box titled "Clear browsing data" will appear. If possible, check all boxes. Verify the user is okay with potentially losing locally saved password before checking the passwords box.
  6. In the Time Range option box at the top, select the All Time option from the drop down menu.
  7. Select the blue Clear Data button.

In Mozilla Firefox

  1. Open Firefox.
  2. Select the hamburger menu icon in the upper right corner, next to the address bar.
  3. Select Options.
  4. Select Privacy & Security on left side.
  5. In the Cookies and Site Data section, select Clear Data.

In Microsoft Edge

  1. Open Microsoft Edge.
  2. Select the Three Horizontal Dots in the upper right corner, next to the address bar.
  3. Select Settings.
  4. Select Privancy & security.
  5. Under the Clear browsing data heading, select Choose what to clear.
  6. Select Show More, if needed.
  7. If possible, check all boxes. Verify the user is okay with potentially losing locally saved password before checking the passwords box.
  8. Select Clear.

In Internet Explorer

  1. Open Internet Explorer.
  2. Select the gear icon in the upper right corner, titled Tools.
  3. Select Safety from the menu.
  4. Select Delete Browsing History.
  5. If possible, check all boxes. Verify the user is okay with potentially losing locally saved password before checking the passwords box.
  6. Select Delete.

In Safari

  1. Open Safari.
  2. Select Safari in the upper left hand side of your screen.
  3. In the menu that appears, select Clear History.
  4. Select all history from the drop down menu in the box that appears.
  5. Select Clear History.

 

Details

Article ID: 189
Created
Mon 11/28/16 10:27 AM
Modified
Mon 10/5/20 2:40 PM