Overview
This article provides information to students with who to contact for support when experiencing an issue related to a specific course in Canvas or Canvas course content.
Who to Contact for Support
Contact the specific course instructor when you have a Canvas course problem related to one of the following:
- Assignment or quiz has exceeded the maximum number of attempts to complete.
- Class or class content is:
- not open yet,
- already closed,
- not published or otherwise available for public viewing.
For assistance with other Canvas support needs, students can contact the Technical Support Center at (913)469-7700, or email techsupport@jccc.edu. For Canvas tutorial overview contact the CoLab in OCB 100 or Chat with a Tech Tutor online.
If this article didn’t answer your question or solve your issue, please call the TSC at 913-469-7700 or create a ticket by clicking here: (https://planning.jccc.edu/TDClient/37/Portal/Requests/ServiceDet?ID=206)