Canvas - Course Content Related Support for Students

Overview


This article provides information to students with who to contact for support when experiencing an issue related to a specific course in Canvas or Canvas course content.

 

Who to Contact for Support


Contact the specific course instructor when you have a Canvas course problem related to one of the following:

  • Assignment or quiz has exceeded the maximum number of attempts to complete.
  • Class or class content is:
    • not open yet,
    • already closed,
    • not published or otherwise available for public viewing.

For assistance with other Canvas support needs, students can contact the Technical Support Center at (913)469-8500, ext. 4357, or email techsupport@jccc.edu. For Canvas tutorial overview contact the CoLab in OCB 100 or Chat with a Tech Tutor online.

 

 

Details

Article ID: 899
Created
Fri 1/4/19 9:21 AM
Modified
Fri 4/9/21 8:15 AM