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This article is for internal use and details how to add the TSC shared number to allow a student without a phone to set up a YubiKey on their account.

Students who need to access refunds via the Financial Aid portal need to have MFA for JCCC and MFA for Touchnet. If they don't have a phone, they van use a personal email for Touchnet and a YubiKey for JCCC. However, to set up the YubiKey, they have to have a phone to get into their account.

The TSC has a shared number for these situations