Submit a Service Catalog Request

Overview


Support tickets are generated for submitted service catalog requests. An email is then sent to the Requestor for the ticket as well as the appropriate support staff. You will also receive an email when your ticket is closed so you know that your request is complete.

 

Instructions


Navigate to Client Portal home screen. If prompted, enter your JCCC username and password to log in.

  1. Select Services from the menu bar.
  2. Select a Category or Search for the Service.
    • There may be sub-categories under the initial category selected. 
    • Once the desired request is located, select Request Service.
  3. Provide the information requested to complete your request.
  4. Select Request.

Details

Article ID: 1244
Created
Mon 6/1/20 4:22 PM
Modified
Fri 2/19/21 10:16 AM