Checking Your Ticket Status in TeamDynamix

Overview


Use the Ticket Status option to see all your submitted requests and their status. Sort (by ticket id, request, service, modification date) and search for key terms within your listed requests.

 

Instructions


Navigate to Client Portal home screen. If prompted, enter your JCCC username and password to log in.

  1. Select Ticket Status button from the Client Portal home screen to view all your submitted requests.
  2. Select the Request Title of a ticket to view addiitonal ticket detail.

 

Select a column title to sort your requests by that column

Use the search box below My Requests (top left) to find key words or a specific ticket number within your submitted requests.  

Details

Article ID: 1246
Created
Mon 6/1/20 5:19 PM
Modified
Wed 5/26/21 7:17 AM