Using This Client Portal (TeamDynamix)

How-to articles related to navigation of this TeamDynamix Client Portal such as checking your ticket status, using the service catalog, using the knowledge base.

Articles (7)

Pinned Article Checking Your Ticket Status in TeamDynamix

How to check the status of submitted requests.

Pinned Article Using the Client Portal

Information on the Client Portal and what it contains.

Pinned Article Using the Knowledge Base

The self-help Knowledge Base is full of helpful articles with content driven by you, the JCCC Community! The Knowledge Base houses numerous articles written by ITS to help with accounts, technology, and systems.

Pinned Article Using the Service Catalog

How to use the Service Catalog

Search for Articles in the Knowledge Base

This article will describe how you can search for articles in the Knowledge Base. There are three ways you can find articles in the Knowledge Base. You can browse through the category view and see all articles listed in that particular category,search by hashtags,or you can also search with phrases.

Search the Service Catalog

How to search for services provided within the Service Catalog.

Submit a Service Catalog Request

How to submit a ticket for a service request.