Remote Connect to a Lab Computer

Overview 

Keyserver is a tool that allows students remote access to computers identified in JCCC computer labs. Through Keyserver, a lab computer and the specialized software applications installed on the device can be accessed from a student's device from both on and off-campus.

Keyserver may be accessed at keyserver.jccc.edu.

Note: Connection to VPN is required if accessing a lab computer from both on and off-campus. If the student is not in a program or class that requires vpn they will not have vpn and you will need to create a ticket to request vpn - send it to ATS-Systems. See Install Student VPN  below under the corresponding Windows or Mac operating system for more information.

Note: If you require Splashtop your instructor will request an invitation be sent to you. Splashtop is not required to remote into any lab and connect to a lab computer.

Instructions

Windows

Note: The following are currently the only computers that can be accessed remotely in RC 335:

• RC335C01 
• RC335C05 
• RC335G07 (gaming/animation software)
• RC335G10 (gaming/animation software)

Below are descriptions of instructional documents and videos attached to this article for Windows systems:

1. Install Student VPN Client on Windows
   • This will allow access to the Keyserver using a PC.
2. Remote Access to a Windows Lab Workstation using a PC
   • This is access from a PC to a PC in the lab.
3. Install and Setup Splashtop Business App Client
   • Install on your PC to connect to a Mac workstation in the lab. 
4. Remote Access to a Mac Lab Workstation using a PC
   • This is access from a PC to a Mac in the lab.
5. Keyserver Windows Video.

Mac

NOTE: There are currently only 3 Mac devices that can be accessed remotely. They are reserved for specific classes.

Below are descriptions of instructional documents and videos attached to this article for Mac systems:

1. Install Student VPN Client on a Mac
   • This will allow access to the Key Server using a Mac.
2. Install Microsoft Remote Desktop on a Mac
   • This needs to be installed to access a PC in the lab from a Mac.
3. Remote Access to a Windows Lab Workstation using a Mac
   • This is access from a Mac to a PC in the lab.
4. Install and Setup Splashtop Business App Client on a Mac
   • Install on your Mac to connect to a Mac workstation in the lab (This will be used for specific classes, by instructor invitation only. No Macs are available for remote access in our open labs.)
5. Remote Access to a Mac Lab Workstation using a Mac
   • This is access from a Mac to a Mac in the lab (This will be used for specific classes, by instructor invitation only. No Macs are available for remote access in our open labs.)
6. Keyserver Mac Video.

NOTE: Files cannot be stored on a JCCC lab computer. Review the related article regarding document storage to store files on OneDrive or Google drive.