Off-Campus / Remote Connection to a Lab Computer from a Windows or Mac device for Credit Students

Overview 


Keyserver is a tool that allows students remote access to computers identified in JCCC computer labs. Through Keyserver, a lab computer and the specialized software applications installed on the device can be accessed from a student's device from both on and off-campus.

Keyserver may be accessed at keyserver.jccc.edu.

Note: Connection to VPN is required if accessing a lab computer from off-campus. See Install Student VPN  below under the corresponding Windows or Mac operating system for more information.

Note: If you require Splashtop your instructor will request an invitation be sent to you. Splashtop is not required to remote into any lab and connect to a lab computer.

Instructions


Windows

Below are descriptions of instructional documents and videos attached to this article for Windows systems:

  1. Install Student VPN Client on Windows.
    • This will allow access to the Keyserver using a PC.
  2. Remote Access to a Windows Lab Workstation using a PC.
    • This is access from a PC to a PC in the lab.
  3. Install and Setup Splashtop Business App Client
    • Install on your PC to connect to a Mac workstation in the lab. 
  4. Remote Access to a Mac Lab Workstation using a PC.
    • This is access from a PC to a Mac in the lab
  5. Keyserver Windows Video

Mac

Below are descriptions of instructional documents and videos attached to this article for Mac systems:

  1. Install Student VPN Client on a Mac.
    • This will allow access to the Key Server using a Mac.
  2. Install Microsoft Remote Desktop on a Mac.
    • This needs to be installed to access a PC in the lab from a Mac.
  3. Remote Access to a Windows Lab Workstation using a Mac.
    • This is access from a Mac to a PC in the lab.
  4. Install and Setup Splashtop Business App Client on a Mac.
    • Install on your Mac to connect to a Mac workstation in the lab.  (This will be used by certain classes, the open labs have no mac computers)
  5. Remote Access to a Mac Lab Workstation using a Mac.
    • This is access from a Mac to a Mac in the lab. (This will be used by certain classes, the open labs have no mac computers)
  6. Keyserver Mac Video.

 

NOTE: Files cannot be stored on a JCCC lab computer. Review the related article regarding document storage to store files on OneDrive or Google drive.