How To's and FAQs for students using JCCC technologies.
Purchasing a new computer for online learning? This article includes the minimum specifications to assist you with your purchase
Student access to the Google Drive Desktop Publishing (DTP) Folders
Process for obtaining unofficial transcript through MyJCCC or JCCC transcript page
This article describes how to access your Google Drive storage, how to view your usage, and explain the new storage limit guidelines. Google Drive is a cloud-based storage service that enables users to store and access files online. The service syncs stored documents, photos, and more across all of the user's devices, tablets, and PC's.
This article describes how to access your Google Drive storage, how to view your usage, and explain the new storage limit guidelines. Google Drive is a cloud-based storage service that enables users to store and access files online. The service syncs stored documents, photos, and more across all of the user's devices, tablets, and PC's.
Instructions to activate Microsoft Office Products.
Provides steps to adjust the magnification level of web pages within various web browsers.
Adobe is now providing temporary at-home access to the Creative Cloud for impacted students, so they can continue their work remotely from home, now that the campus is closed. There is no additional cost for you. Please follow the instructions below to gain access to the Creative Cloud Desktop Apps on your personal device. If you already have an Adobe subscription, please continue to use that login.
This article describes where to find the Authorization To Release Information Form.
Provides basic wireless troubleshooting options for Windows and Mac.
This article describes the process of changing the default applications in Windows. Default applications include Email, Maps, Music player, Photo viewer, Video player and Web browser.
Instructions to change the desktop background image in Windows
Provides steps to create folders on your Windows or Mac desktop.
Provides instructions to create a desktop shortcut to access frequently used applications, files or websites in Windows.
Instructions for storing documents in Microsoft OneDrive and Google Drive for credit students.
Instructions to drop a JCCC course.
Forgetting/removing a Wi-Fi network on your device is often a useful strategy when troubleshooting wireless network problems, particularly if your configuration or authentication information for the wireless network may be incorrect.
Instructions to hide rows and columns in Excel.
This article describes how to increase the size of the text that is displayed on a Windows 10 computer.
Rave Guardian provides rapid and proactive communication with your organization. The article provides instruction to Install the application on your mobile device.
To document the process of reserving a Mac station or use of the Epson printers in FADS 202
This article describes the process to redeem the free Azure credit through Microsoft for qualifying students.
Microsoft Azure Dev Tools for Teaching, formerly known as Microsoft Imagine, is a Microsoft program that provides students with software design and development tools at no charge. Whether your goal is to build a game, design an app or launch a project, Azure Dev Tools can help you develop your ideas and boldly bring them to life.
This article contains links to common tips and tricks that can be helpful when using Microsoft Word.
Papercut printing for students/visitors
McGraw Hill is partnering with Proctorio to provide new remote proctoring and browser locking capabilities within Connect. This new Connect platform tool will provide more control of the assessment or homework environment by enabling security options and verifying each student’s identity.
This article is for credit students it explains the process of connecting to Key Server from a Windows or Mac computer - Allows credit students to remotely connect to a JCCC computer lab system and software.
Resources for students in need of technology related to the impact of the COVID-19 pandemic.
This article is for students and employees wanting to save files in Office 365 applications. It discusses the possible formats that a file can be saved in.
How to scan a document and submit using the Canvas app on iPhone,
Process to search for Credit Classes on the JCCC website.
Provides steps to change the audio output device in the Windows operating system, including Microsoft Teams and Zoom.
Instructions for setting default printer
Multiple methods of sharing PowerPoint presentations publicly
RAVE is an alert system that students and employees can register to receive phone and email notifications regarding emergencies at the school.
Details the steps necessary for two-step verification enrollment in My Finances. It also discusses the process for when a student no longer has access to the phone number or email that was used for a previous two-step verification enrollment.
This article describes various troubleshooting techniques to try when a user is unable to access a specific website.
This article describes when final grades are available.
FileZilla for access to student server in certain degree fields.
How to view the billing statement that is located in My Finances.
This article describes the process of installing the Virtual Private Network (VPN) client for students so they can connect to the lab from home
Instructions to connect to the JCCC Secure Wi-Fi network using your JCCC account/password for JCCC employees and credit students
Instructions related to wireless printing to printers in the JCCC Library and Open Computer labs. This can be done from student personal machines such as laptops.