How To's and FAQs for students using JCCC technologies.
Purchasing a new computer for online learning? This article includes the minimum specifications to assist you with your purchase
Student access to the Google Drive Desktop Publishing (DTP) Folders
Process for obtaining unofficial transcript through MyJCCC or JCCC transcript page
This article describes the process for students to view their placement test score reports, either through the ACCUPLACER or ALEKS portal.
This article describes how to access your Google Drive storage, how to view your usage, and explain the new storage limit guidelines. Google Drive is a cloud-based storage service that enables users to store and access files online. The service syncs stored documents, photos, and more across all of the user's devices, tablets, and PC's.
This article describes how to access your Google Drive storage, how to view your usage, and explain the new storage limit guidelines. Google Drive is a cloud-based storage service that enables users to store and access files online. The service syncs stored documents, photos, and more across all of the user's devices, tablets, and PC's.
How to access the ACCUPLACER Study Guide and sample questions for students. Students may be required to take placement tests so JCCC can place you in classes, such as English and math, at the appropriate skill level.
Adobe is now providing temporary at-home access to the Creative Cloud for impacted students, so they can continue their work remotely from home, now that the campus is closed. There is no additional cost for you. Please follow the instructions below to gain access to the Creative Cloud Desktop Apps on your personal device. If you already have an Adobe subscription, please continue to use that login.
This article describes where to find the Authorization To Release Information Form.
Provides basic wireless troubleshooting options for Windows and Mac.
This article provides instructions on how to create an Authorized User account.
Instructions for storing documents in Microsoft OneDrive and Google Drive for credit students.
This article is for student use. Students needing to access devices and systems at JCCC remotely for classes will need to use Cloudflare Warp's VPN services (Warp). This article details the download and setup process.
Instructions to drop a JCCC course.
This article describes how to enroll in a JCCC course.
Forgetting/removing a Wi-Fi network on your device is often a useful strategy when troubleshooting wireless network problems, particularly if your configuration or authentication information for the wireless network may be incorrect.
This article outlines the process for a student at JCCC to register a free Adobe Creative Cloud account, allowing them to use the Adobe Creative Cloud applications on eligible JCCC campus devices.
Rave Guardian provides rapid and proactive communication with your organization. The article provides instruction to Install the application on your mobile device.
To document the process of reserving a Mac station or use of the Epson printers in FADS 202
This article describes the process to locate a counselor for a non degree seeking student.
This article is intended for students looking for open-use scanners on the JCCC Campus. For JCCC-contracted notetakers, additional locations are noted.
This article describes the process to redeem the free Azure credit through Microsoft for qualifying students.
Microsoft Azure Dev Tools for Teaching, formerly known as Microsoft Imagine, is a Microsoft program that provides students with software design and development tools at no charge. Whether your goal is to build a game, design an app or launch a project, Azure Dev Tools can help you develop your ideas and boldly bring them to life.
This article is meant for students and staff who are helping students set up MFA. Students need Multi-Factor Authentication (MFA) on their accounts to access some JCCC applications. This article details the steps needed to set up a phone number as MFA for students with new accounts.
How to print the content on a web page.
McGraw Hill is partnering with Proctorio to provide new remote proctoring and browser locking capabilities within Connect. This new Connect platform tool will provide more control of the assessment or homework environment by enabling security options and verifying each student’s identity.
This article is for credit students it explains the process of connecting to Key Server from a Windows or Mac computer - Allows credit students to remotely connect to a JCCC computer lab system and software.
This article provides instructions to update an address associated with a JCCC account. Once the form is submitted, Admissions will review and process it.
This article describes techniques to bypass the "CAS does not know your target destination" page.
This article details what applications are available to a student instantly after acceptance, which are available instantly after acceptance provided that the student has met a specific requirement, and the ones that require the student to be in a class before they can successfully login and see things.
Resources for students in need of technology related to the impact of the COVID-19 pandemic.
This article provides instructions for scheduling an appointment at the CoLab Professional Portrait Booth.
Process to search for Credit Classes on the JCCC website.
RAVE is an alert system that students and employees can register to receive phone and email notifications regarding emergencies at the school.
Details the steps necessary for two-step verification enrollment in My Finances. It also discusses the process for when a student no longer has access to the phone number or email that was used for a previous two-step verification enrollment.
This article describes when final grades are available.
FileZilla for access to student server in certain degree fields.
This article details how JCCC students who are enrolled in a class that uses Oracle SQL Developer but are unable to install it on their personal computer can use SQl Developer.
How to view the billing statement that is located in My Finances.
This article describes the process of installing the Virtual Private Network (VPN) client for students so they can connect to the lab from home
Instructions related to wireless printing to printers in the JCCC Library and Open Computer labs. This can be done from student personal machines such as laptops.